Fit this contributes, in the terms ye hae tae report in

Equal access tae a service

This is the substantive contribution, an aathing else on this page comes ahint it.

A body that disna hae a leid in common wi the service in front o them gets a waur version o that service: a shorter conversation, an option nae explained, a disclosure nae made, or a tellin tae come back anither day. That's an inequality o access made by an operational gap raither nor by policy, an it faas haardest on fowk that hae come here nae lang syne, that are isolated, or that are in the middle o somethin urgent.

My Words exists tae close the ae bit o that gap far an interpreter wis niver gaun tae be bookit: the twinty meenits at a front door. It's nae a substitute for interpretin provision, an a service that cuts its interpretin budget on the strength o it his made the inequality waur, nae better. That's the wye the boundary is published, an the wye we'll argie agin that business case.

Foo the supplier is constitutit

1. A community interest company wi an asset lock. C2 Discovery Labs CIC canna sell this product oot o the company for private benefit, an on windin up its assets transfer tae anither asset-lockit body. A service takkin it on isna biggin a dependency on somethin that can be flippit tae an acquirer.
2. Surplus is reinvestit in the product, the leids an the research, an the company reports ilka year tae the CIC Regulator on fit it did for the community.
3. The application wis shiftit intae the CIC fae the commercial company that rin the original research an biggit the proof o concept, at the pint it startit tae maiter tae the services usin it.

Employment an skills

Aabody warkin on My Words is peyed abeen the National Living Wage. The academic collaborations bein arranged are supervised postgraduate placements wi a defined output, nae unpeyed wark, an the ettle is that the students involved get a publishable bit o research oot o it as weel as us.

Environment

The technical fitprint is smaa far we control it an unmeasured far we dinna, an we'd raither say that nor roon it doon tae zero. The detail, includin the pairt we canna quantify yet, is on environmental fitprint.

The ae effect wirth namin here: a conversation that happens the day is aften a saicont appointment that disna, an a journey the body disna hae tae mak. Real, an unmeasured forbye, sae tak it as a reason raither nor a claim ye can pit a nummer agin.

Openness an community benefit ayont yer contract

1. The method gets published, includin fit didna wark. Fit's learnt aboot deein this safely is written up for ither services tae reuse raither nor keepit back as a differentiator.
2. The limits are published at kent limits an safeguards, alangside the explanation o foo the product warks, an written tae be haundit tae staff jist as they stand.
3. Findins that gyang agin us get published an aa, wi the method attached, aince the academic validation produces them.

Nae lock-in

Ilka plan rins month tae month wi nae minimum term, nae notice period an nae exit fee. Fae a procurement pint o view that means the commitment ye're bein speirt for is ae month, an the risk o takkin it on is boundit at that.

Fit we winna claim

We hae nae social value figures, nae jobs-created nummer, nae carbon figure an nae percentage improvement in outcomes. Naebody his measured ony o it, the academic wark isna feenished, an a supplier-generated nummer in a social value submission is wirth less nor naething if it's iver testit.

If yer evaluation needs quantified answers in boxes we canna fill, tell us fit eens, an we'll aither say plainly that we canna evidence them or wark oot fit it wid tak tae dee it. Speir raither nor assume.

If ye need ony o this in a particular format for a submission, jist speir. It's easier for us tae answer the question ye really hae tae answer nor tae guess at it.